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Privacy Policy

Effective Date: 02/06/2025

Iron Clay Catering (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share personal data, as well as your rights regarding your information. We are committed to not transferring your personal data to external organizations without your consent, except for necessary service provision or legal compliance.

1. Data Collection

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Credit/debit card details and billing information.
  • Event Details: Information related to catering services, including event dates, preferences, and dietary requirements.
  • Website Usage Data: IP addresses, browser type, pages visited, and interactions with our site.
  • Communication Records: Emails, messages, or other correspondence with us.
  • We do not share your mobile information with third parties for marketing purposes without your explicit consent.
  • We have strict policies in place to prevent unauthorized sharing of user data with external parties.
  • You have the right to opt out of our messaging campaigns at any time. To opt out, please reply ‘STOP’ to any of our messages or contact us at info@ironclaycatering.com.

Our company Iron Clay Catering uses SMS primarily for conversational purposes between customers and employees. This may also include Scheduling, updates, and general communications.

The types of messages users will receive, such as informational or basic everyday texts. The frequency of the messages will depend on when information is requested, changes to the menu, schedules, etc. Message and data rates may apply. Users will receive promotional and informational messages daily, weekly, or monthly. Message and data rates may apply.’
To comply with the requirements, the terms and conditions should include instructions for users on how to stop receiving messages, such as ‘Text STOP to unsubscribe,’ and how to obtain help, such as ‘Text HELP for assistance.’

We collect data through:

  • Direct interactions (e.g., when you place an order or contact us).
  • Automated technologies (e.g., cookies on our website).
  • Third-party sources (e.g., social media or marketing partners).

2. Data Usage

We use your data for the following purposes:

  • To provide and manage catering services.
  • To process transactions and send confirmations.
  • To communicate with you about services, updates, and promotions.
  • To improve our website, services, and customer experience.
  • To comply with legal and regulatory requirements.

3. Data Sharing

We do not sell your personal data. However, we may share information with:

  • Payment processors to complete transactions.
  • Service providers assisting with operations (e.g., email marketing, analytics, delivery partners).
  • Legal authorities when required by law or in response to legal requests.
  • Business partners or affiliates for service coordination.

4. Data Security

We implement security measures to protect personal data, including:

  • Encryption of sensitive information.
  • Secure servers and firewalls to prevent unauthorized access.
  • Access controls to ensure only authorized personnel handle data.

Despite our efforts, no system is completely secure. We encourage users to protect their information by using strong passwords and avoiding sharing sensitive data online.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Retention periods may vary based on:

  • Business needs (e.g., ongoing service agreements).
  • Legal obligations (e.g., tax records, compliance laws).
  • Security and fraud prevention considerations.

6. User Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate or incomplete data.
  • Deletion: Request removal of your personal data, subject to legal obligations.
  • Objection: Opt out of direct marketing communications.
  • Data Portability: Request a transfer of your data to another service provider where applicable.

To exercise these rights, contact us at info@ironclaycatering.com. We will respond to requests in accordance with applicable laws.

7. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Iron Clay Catering

Email: info@ironclaycatering.com

Phone: 843.879.8963

We may update this Privacy Policy periodically. Please review it regularly for changes. Your continued use of our services constitutes acceptance of any updates.